Privacy Policy \- EFN

Last Updated: October 23, 2026

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from elitefurniturenetwork.com (the "Service" or "Platform"). The Service is owned and operated by RefactorWorks LLC ("Company," "we," "us," or "our").

Information We Collect

We collect information to provide a secure and functional SaaS platform for our users.

Account Data: When you register, we collect your name, email address, company name, and account credentials.
Inventory Data: We collect the inventory listings, specifications, text, and pictures you upload to the platform.
Payment Data: Financial transactions are handled entirely by our third-party payment processor, Stripe. We do not store or see your raw credit card numbers or bank account details. Stripe provides us with tokenized payment confirmations and basic billing details.
Technical Data: We automatically collect your IP address, browser type, operating system, and platform usage data via cookies to maintain site security and stability.
Activity Data: When you are logged in, we record which pages of the Service you open and which actions you take (for example, saving a listing or sending a message), with the time and whether the action succeeded. We do not record the contents of forms, messages or searches. This helps us support members and improve the Service, and is only visible to the Service's administrators.

How We Use Your Information

RefactorWorks LLC utilizes your data for the following operational tasks:

To create, maintain, and secure your platform user account.
To host, resize, and display your furniture inventory listings to authorized users.
To process subscription fees and recurring billing cycles via Stripe.
To send critical system updates, billing receipts, and customer support responses.

How Data is Shared and Disclosed

We do not sell your personal data or inventory listings to third-party data brokers. We only share information with critical infrastructure partners necessary to run the SaaS:

Stripe: To securely process subscription payments.
Cloud Infrastructure: Secure hosting, cloud databases, and Content Delivery Networks (CDNs) used to store and serve your text and uploaded furniture images.
Legal Requirements: We may disclose your information if required to do so by law or in response to valid legal requests by public authorities.

Data Security and Retention

Storage Security: We implement industry-standard technical measures (including SSL encryption) to protect your account data and uploaded images.
Retention Policy: We retain your personal data and inventory listings only for as long as your SaaS account remains active.
Activity Data Retention: Activity data is kept for 12 months and then deleted.
Account Deletion: Upon account cancellation or deletion requests, we permanently remove your account profile and uploaded data from our active production databases within 30 days.

Your Privacy Rights

Depending on your geographic location, you may have rights regarding your personal information:

The right to access, update, or correct the data we hold.
The right to request the complete deletion of your data.
The right to object to or restrict certain processing activities.
To exercise any of these rights, please contact us at the email listed below.

Changes to this Policy

We may update this Privacy Policy from time to time to reflect shifts in our operational, legal, or regulatory obligations. The "Last Updated" date at the top of this page will always reflect the most recent changes.

Contact Information

For questions regarding your data privacy, data deletion requests, or infrastructure security, please contact the parent company:

Entity: RefactorWorks LLC
Email: hello@elitefurniturenetwork.com
Corporate Website: refactorworks.com